Privacy Policy

Overview

Welcome to Dublin Family Fun. We help families discover great activities and events in Dublin. Your privacy matters to us, and we're committed to being transparent about what data we collect and why.

This policy explains how we handle your information when you use our website. We believe in clear, straightforward language - no legal jargon unless absolutely necessary.

Who We Are

Dublin Family Fun is a family activity discovery platform operated in Dublin, Ireland. We're committed to GDPR compliance and protecting your privacy.

Contact us:
Email: info@dublinfamilyfun.ie

What Information We Collect

If You Create an Account:

• Email address - Required to create your account
• Display name - Optional, for personalisation
• Password - Encrypted and stored securely via Supabase

Family Profile (Optional):

To provide personalised recommendations, you can optionally share:

• Family member information - Names and birth dates (to show age-appropriate activities)
• Preferences - Budget, location, accessibility needs (pushchair access, baby changing facilities, parking)
• Interests - Activity categories you're interested in

Activity & Usage Data:

• Saved items - Activities and venues you bookmark
• Browsing history - Which activities and venues you view (to improve recommendations)
• Search queries - What you search for
• Interactions - Booking link clicks, filter preferences

Newsletter (Optional):

• Email address - If you subscribe to our weekly family activity picks

Analytics (With Your Consent Only):

• Page views - Which pages you visit
• Feature usage - Which features are popular
• Anonymous behavioural data - How people use the site (via Mixpanel)

⚠️ Analytics cookies are only used if you accept them via our cookie banner. The site works perfectly without them.

Technical Information (Automatic):

• Browser type and version
• Device type (mobile, tablet, desktop)
• IP address (automatically recorded by our hosting provider)
• Session data (stored temporarily while you browse, deleted when you close the browser)

How We Collect Information

• Directly from you - When you create an account, complete your profile, or subscribe to our newsletter
• Automatically - Through cookies and analytics (only with your consent)
• From third parties - We use Google Places API to get venue information like addresses and photos (this doesn't involve your personal data)

Why We Use Your Information

We use your data to:

• Provide the service - Show you activities and events in Dublin
• Personalise recommendations - Suggest activities suitable for your family's ages and interests
• Save your preferences - Remember your saved activities and settings
• Send newsletters - Weekly activity picks (only if you subscribe)
• Improve the site - Understand what features are useful and what needs improvement
• Communicate with you - Respond to your questions and requests
• Comply with legal obligations - When required by law

Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Consent - Analytics cookies, newsletter subscriptions
• Contract - Providing you with the service you signed up for
• Legitimate interest - Improving our service and user experience

Who We Share Your Data With

We work with trusted partners to provide our service:

We never sell your data to third parties.

Your Rights Under GDPR

You have the right to:

• Access your data - Request a copy of all data we hold about you
• Correct your data - Update inaccurate information in your profile
• Delete your account - Remove all your personal data from our systems
• Export your data - Get a copy of your data in a portable format
• Withdraw consent - Stop analytics tracking or unsubscribe from newsletters anytime
• Object to processing - Ask us to stop using your data for certain purposes
• Lodge a complaint - Contact the Irish Data Protection Commission if you have concerns

To exercise these rights:
Email us at info@dublinfamilyfun.ie and we'll respond within 30 days.

Cookies

We use cookies to remember your preferences and understand how people use the site. You control which cookies you accept.

For detailed information about cookies, see our Cookie Policy.

You can change your cookie preferences anytime using the settings in our footer.

How We Protect Your Data

We take security seriously:

• Encryption - All data is encrypted in transit (HTTPS) and at rest
• Secure authentication - Passwords are hashed using industry-standard methods
• Access controls - Row-level security policies limit who can see what data
• No payment data - We don't process payments, so we don't store any financial information
• Regular monitoring - We monitor for security issues and update our systems regularly

While we implement strong security measures, no system is 100% secure. If you discover a security issue, please contact us immediately.

How Long We Keep Your Data

• Account data - Until you delete your account
• Newsletter subscriptions - Until you unsubscribe
• Analytics data - Retained according to Mixpanel's data retention policy (typically 5 years, anonymised)
• Server logs - Deleted after 24 hours (Vercel free tier)
• Session data - Deleted when you close your browser

Children's Privacy

Our service is designed for families and is intended to be used by adults (parents or guardians). While you can add information about your children to get age-appropriate recommendations, we do not knowingly collect personal information directly from children under 16.

If you're a parent creating a family profile, you're responsible for the information you share about your children.

If you believe we've inadvertently collected information from a child without parental consent, please contact us immediately at info@dublinfamilyfun.ie.

Where Your Data is Stored

Your data is primarily stored in the European Union:

• Supabase - EU region (Ireland)
• Mixpanel - EU data center
• Brevo - EU-based email service

All our partners are GDPR-compliant and provide appropriate safeguards for your data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the "Last updated" date at the top and may notify you via email if you have an account.

We encourage you to review this policy periodically.

Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

If you're not satisfied with our response, you have the right to lodge a complaint with theIrish Data Protection Commission.